Yogesh Chauhan's Blog

How to reprocess failed items in Etrieve Flow?

in Miscellaneous on December 25, 2021

This is a part of Etrieve Flow Configuration.

1. Open Configuration Menu

Open Configuration Menu in Etrieve Central.

If you’re Etrieve Central Administrator, you’ll have the access to the Flow, Forms, and Form Groups
Settings in the Settings Cog/Menu.

Etrieve Central Settings Cog/Menu

If you don’t see the Settings Cog, then you might not have access to it. You need to change the access within Etrieve Security.

2. Click on Settings under Flow

Click on the Settings Menu Item as shown in the screen capture below.

Etrieve Flow | Settings

Once you click on the Settings, you’ll see another User Interface that’ll show the count of failed items.

Only the documents that failed to process will be counted under the Submission Errors field.

3. Click on the Reprocess button

If you have 0 in the counter for failed items, you don’t need to do anything and the “Reprocess” button will be disabled too. But if you see the counter value more than 0 then the “Reprocess” button will be enabled and you’ll be able to click on it to reprocess the failed content docs.

Etrieve Flow | Settings | User Interface for Re-Processing Errors

One you click on the “Reprocess” button, it’ll ask for a confirmation and Etrieve will reprocess the failed Content documents.

You should be able to see the updated system within a few minutes and if you still see the errors, check the logs for details.

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